House of PMO

(House of PMO Ltd (“House of PMO”, or “HoPMO”, or “Flashmob”, or “PMO Conference” or “we”) is committed to implementing measures designed to protect the privacy of those using our website in accordance with the UK Data Protection Act 2018 and other relevant legislation which relates to General Data Protection Regulations (GDPR).

By visiting the website you agree that House of PMO may make use of information that is collected as described herein. Please see our Terms of Use for more information about our on-line policies in general. House of PMO reviews its privacy practices from time to time, and as such they are subject to change. We ask that you bookmark and periodically review this page to ensure continuing familiarity with the most current version of our Privacy Policy. To contact House of PMO about privacy issues, to report a violation of our Privacy Policy or to raise any other issue, please contact us.

House of PMO has implemented generally accepted standards of technology and operational security in order to protect Personal Information from loss, misuse, alteration, or destruction. Only authorised House of PMO personnel are provided access to Personal Information, and these employees are required to treat this information as confidential. Despite these precautions, House of PMO cannot guarantee that unauthorised persons will not obtain access to your Personal Information.

The Information We Gather

House of PMO may gather two types of information from users of our web site:

• Non-personally identifiable information: When visitors come to our web site, we collect and aggregate information indicating, among other things, which pages of the web site were visited, the order in which they were visited and which hyperlinks were “clicked.” Collecting such information involves the logging of the IP addresses, operating system and browser software used by each visitor to the House of PMO web site. Although such information is not personally identifiable, we can determine from an IP address a visitor’s Internet Service Provider and the geographic location of the point of connectivity.
• Personally identifiable information (1): House of PMO will hold personally identifiable information when you complete and submit any form on the web site. House of PMO will not release or share any personally identifiable information regarding you to any third party without your prior consent.
• Personally identifiable information (2): House of PMO will hold personally identifiable information when you complete and submit any data on the Comaea PMO Competency Assessment web site. House of PMO will not release or share any personally identifiable information regarding you to any third party without your prior consent.

What is the purpose and legal basis of the processing?

House of PMO will only collect and process personally identifiable information through this web site that is provided by the data subject. The subject will have freely provided any such personally identifiable information as part of a transaction that gives them access to a service offering from House of PMO. Personal information provided by you to House of PMO may be used for the purposes connected with relevant communications and updates regarding our products and services.

House of PMO do not collect and process any personally identifiable information through this web site without the data subjects knowledge.

The following lawful bases have been identified by House of PMO for processing data within the business as set out in Article 6 of the GDPR. At least one of these will apply whenever we process personal data:

• Contract: the processing is necessary for the execution of a contract House of PMO have with the individual, or because we are taking specific steps before entering into a contract,

• Legal obligation: the processing is necessary for House of PMO to comply with the law.

• Legitimate interests: the processing is necessary for our mutual legitimate interests (unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests) and allows House of PMO to provide its business services.

Who will have access to the data?

• The employees of House of PMO will have access to personally identifiable information which is required for them to execute their specific roles within the business.
• Where identified on a booking form, a sub-set of personal data may be shared with event sponsors.
• House of PMO will not share or disclose any personally identifiable information with any other party for any other reason other than as set out on this website without your prior consent. Except to the extent House of PMO are required by law.

How long will the data be kept for?

• The general retention period for personal data is 7 years from the last recorded activity; exception being where House of PMO are required by law to retain the data for a longer period.
• House of PMO will be required to deactivate personal data after the relevant retention period, or when they are in receipt of a data subjects request to do so, whichever is the earlier and subject to legal requirements. The data subject has the right to change their mind and request erasure at any point during the retention period.

House of PMO acknowledges the following rights to each Data Subject:

• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object
• Rights in relation to automated decision making and profiling.

Who controls my personal data?

• The Data Controller is House of PMO Ltd, a company registered in England with the Company Number 6528871 England
• Contact by post at Penhurst House, 352-356 Battersea Park Road, London SW11 3BY
• Contact through the website is here contact us
• Contact on the telephone at 0207 052 3983
• House of PMO Ltd is registered as a Data Controller with the Information Commissioner’s Office Certificate Number ZA043817

Updated April 2021

House of PMO Ltd (“House of PMO”, or “HoPMO”, or “Flashmob”, or “PMO Conference” or “we”) is committed to implementing measures which create a professional environment on all social media channels within our website , www.houseofpmo.com.

Purpose:

Through our social media channels we aim to encourage community engagement allowing participants to share, discuss, and discover information and ideas, whilst connecting with other like-minded individuals.

Access:

Use of such channels will be restricted to participants who have registered their details through the website in order to become a member. As such they are bound by the Terms of Use as well as this Social Media Policy.

Guidelines:

By engaging with our social media channels, you agree to the follow guidelines;

We ask that members engaging with our social media channels shows courtesy and respect to all other members.

Your input must not:

• contain spam, be defamatory of any person, deceive others, be obscene, offensive, threatening, abusive, hateful, inflammatory or promote sexually explicit material or violence;
• promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
• breach any of the terms of any of the social media platforms themselves;
• be off-topic, irrelevant or unintelligible;
• contain any advertising or promote any services.

When posting;

• Only post content if you have the proper permission from its rightful owners. Copyrighted and trademarked material and other intellectual property will be flagged for removal.
• By posting any material you grant House of PMO a non-exclusive licence to use, share and reproduce should they wish to.
• You should check the terms and conditions of online platforms to make sure you understand them.
• You are responsible for what you choose to post.

Breach of guidelines

We reserve the right to determine, at our discretion, whether contributions to our social media channels breach our guidelines. We reserve the right to remove submissions made on our channels, as well as block users who do not follow these guidelines.  Individual members can be held account for their actions and may have future access denied.

Updated April 2021

What Are Cookies

As is common practice with almost all professional websites this site (https://houseofpmo.com/) uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third Party Web Sites

The House of PMO web site contains a number of links to third party sites, these links are provided for information purposes only. If you choose to follow any of these links it is your responsibility to satisfy yourself that you are happy with the cookie policy of any site you visit.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information then you can contact us through our contact page.

Updated April 2021

Unless otherwise stated, the copyright and similar rights in this website and in all the material contained on this website belong to House of House of PMO Limited, a company registered in the United Kingdom. Company Number 6528871 England.

You are only permitted to copy or print extracts of the material for your own personal use as per the Terms of Use. You may not use any of this material for commercial or public purposes.

All content and functionality on the Site, including text, graphics, logos, icons, and images and the selection and arrangement thereof, is the exclusive property of House of PMO Limited and is protected by U.K. and international copyright laws. All rights not expressly granted are reserved.
Please contact us with any request for permission to use materials found on this web site.

Trademarks

The trademarks, service marks, designs, and logos (collectively, the “Trademarks”) displayed on the Site are the registered and unregistered Trademarks of House of PMO Limited.

Trademarks, images and logo’s of all other organisations are recognised as such.

Updated April 2021

The Contract
All bookings for the PMO Conference create a contract with House of PMO Limited, (the Organiser) registered in England and Wales with company number 6528871, with its registered office at Penhurst House, 352 – 356 Battersea Park Road, London SW11 3BY.

Payments
All bookings made prior to the conference must be paid in full to guarantee registration.

Credit card payments

Once payment has been received, an email confirmation and your invoice will be sent. Registration is complete and delegate/s will be sent a welcome email confirming registration.

BACS / Bank Transfer

Bookings made by invoice are payable immediately. Your booking will generate an invoice for you/purchasing accounts department. If your organisation needs a purchase order number, it will be required at the time of booking. If supplier details are required for the Organiser, please contact us.

Bookings received less than two weeks before the conference date can only be paid by credit card.

Early Bird Rate
In order to qualify for any ‘early bird’ rates, booking and payment must be received before the deadline date listed in the conference marketing material.

Substitutions & Cancellations

Delegates may, at no extra charge, nominate an alternative person from their organisation to attend up to 24 hours prior to the start of the event. Should substitution not be possible, cancellation charges apply as follows:

• 8 weeks or more prior to start of event: 10% of the delegate fee
• 4 to 8 weeks prior to start of event: 50% of the delegate fee
• 4 weeks or less prior to start of event: 100% of the delegate fee

All substitutions and cancellations must be received in writing.

Access Requirements
Delegates should advise the Organiser of any special access requirements at the time of registration.

Registration Information
Registration information will be sent to registered delegates by email at least seven days prior to the event.  Any delegate not receiving the registration information should contact us.

Alterations to Programme – Cancellation/Postponement of Event

• Organiser reserves the right to make alterations to the conference programme, venue and timings.
• In the unlikely event of the programme being cancelled by the Organiser, a full refund will be made. Liability will be limited to the amount of the fee paid by the delegate.
• In the event of it being necessary, for whatever reason, that the conference is postponed or the dates being changed, the Organiser shall not be liable for any expenditure, damage or loss incurred by the delegate.
• If by re-arrangement or postponement the event can take place, the booking between the delegate and the Organiser shall remain in force and will be subject to the Substitutions & Cancellations clause above.

Speakers
Views expressed by speakers are their own. Organiser cannot accept liability for advice given, or views expressed, by any speaker at the conference or in any material provided to delegates.

Photography & Filming

• For promotional purposes, there may be a professional photographer and video production taking place during the conference. Delegates who do not wish to be filmed or recorded should advise the Organiser prior to the event using the contact
• Delegates grant Organiser exclusive permission to use the footage throughout the world for any of its commercial or non-commercial purposes.
• Recording by delegates is prohibited without prior consent

Data Protection
All personal data will be treated as per our Privacy Policy.

When submitting registration details, delegates will have the option to allow Organiser to share a subset of their personal data with Sponsors and companies associated with the conference.

Websites & Links
The conference website may link to other websites and networking tools provided for the convenience of the users. The contents of these websites are maintained by their owners, for which Organiser takes no responsibility. Neither can responsibility be taken for contents of any website linking to this website.

Insurance
It is the responsibility of the delegate to arrange appropriate insurance cover in connection with their attendance at the conference. Organiser cannot be held liable for any loss, liability or damage to personal property.

Force Majeure

• For the purposes of these terms and conditions, Force Majeure Event means an event beyond the reasonable control of the Organiser including but not limited to strikes, lock-outs or other industrial disputes, failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors.
• Organiser shall not be liable as a result of any delay or failure to perform its obligations to you as a result of a Force Majeure Event.
• If the Force Majeure Event prevents Organiser from performing its obligations to you, for example if an event is cancelled as a result of a Force Majeure Event, Organiser shall, without limiting its other rights or remedies, have the right to terminate any contract with you immediately by giving you written notice.
• Written notice may be given by post or email, and a post on Organiser website shall also constitute effective written notice.

Updated April 2021

These terms set out the basis on which House of PMO Limited, registered in England and Wales with company number 6528871, with its registered office at Penhurst House, 352 – 356 Battersea Park Road, London SW11 3BY and whose VAT registration number is GB 124 1551 51 may sell Products to you.

WE DRAW YOUR ATTENTION TO YOUR CANCELLATION RIGHTS AND THE LIMITS OF OUR LIABILITY.

Words used in these Terms

In these Terms, when we say:

• you or your, we mean you, the customer ordering and purchasing Products.
• we, us or our, we mean the House of PMO Limited from whom you purchase Product(s).
• Delivery Terms, we mean the terms that apply to our Product delivery services, full details of which can be found on our Website;
• Order, we mean an order placed by you for Product(s) through our Website, by telephone or using such other means as we may permit from time to time;
• Privacy Policy, we mean our privacy policy;
• Product or Products, we mean the goods and products that we sell;
• Terms, we mean these terms and conditions of sale; and
• Website, we mean the website https://www.houseofpmo.com .

If you order Product(s) on behalf of a company, organisation or other entity, then (i) you (as defined above) includes you and that company, organisation or other entity, and (ii) you represent and warrant that you are authorised to bind the company, organisation or other entity to our agreement (including these Terms), and that you agree to our agreement (including these Terms) on behalf of yourself and the company, organisation or other entity.

These Terms set out the basis on which we may sell Products to you. Please read these Terms carefully. By submitting an order for and/or purchasing any Product, you are indicating your acceptance of these Terms and you agree to be bound by these Terms. If you do not accept these Terms, you will not be able to order or purchase any Products from us.

These Terms are only in the English language. Our agreement will not be filed by us.

If you view these Terms via our Website, you should print a copy of these Terms or save them to your computing device for future reference.

Our agreement

Each order you place and purchase of Product(s) you make is subject to these Terms or any promotional or special offers (together our agreement).

The order process and formation of the contract between us

You will have an opportunity to check and correct any input errors in your orders via the Website up until the point at which you submit your order by clicking the confirm order and pay (or similar) button on the check out page of our Website. Please carefully check your order at each stage of the order process. Once you have clicked the confirm order and pay (or similar) button, you will need to pay for the Products you have ordered via the Website.

Your order is an offer to purchase from us. When you place an order with us (or otherwise offer to make a purchase from us), you do so in accordance with the terms of our agreement, subject to our acceptance of your order (or offer to make a purchase). If you place an order via our Website (or where we have otherwise stated that we will), we will send you an email acknowledging receipt of your order, together with your order number and details of the Product(s) you have ordered. Please note this email is an acknowledgement and is not an acceptance of your order.

Unless we have notified you that we do not accept your order (or offer to make a purchase) or you have cancelled it in accordance with our returns policy, we accept your order (or offer to make a purchase) as follows:

• where you place an order via the Website, we accept your order when the Products are despatched to you or at the point the Products are collected by you (as the case may be);
• when you place an order by telephone, we accept your order when we confirm that the order has been placed and processed.
• We may choose not to accept your order (or offer to make a purchase) for any reason and we will not be liable to you or to anyone else in those circumstances. If we do not accept your order (whether in whole or in part) we will refund any monies paid in connection with that order (or that part of the order that we do not accept).
• Our agreement is formed when we accept your order (or offer to make a purchase). The processing of your payment and acknowledgment of receipt of your order (whether by email, telephone or otherwise) does not constitute legal acceptance of your order.
• If we accept your order, we have a legal duty to supply our Products in conformity with our agreement.

Buying from us

You must be 18 or over to purchase Products from us via our Website.

We will take reasonable steps to display as accurately as possible the colours, appearance and other detailing of our Products (and their packaging) in the images that appear on the Website. However, we do not guarantee that the images, appearance and other detailing that appear on the Website will exactly reflect the colour, appearance or detailing of the physical Product (or its packaging). Your Products (and their packaging) may vary slightly from those images.

Any information on the Website regarding sizing, weights, capacities, specifications, dimensions and measurements of Products is included as a guide only. If you are concerned about the precise size, weight, capacity, specifications, dimensions or measurements of any Product you require, we recommend that you contact us prior to placing an order and/or purchasing a Product.

Price, delivery charges and availability

Unless otherwise stated, prices for Products are inclusive of applicable sales tax (including VAT (or GST)). Sales tax will be applied and will be shown on your invoice at the current applicable rate. Sales tax amounts stated may be subject to rounding variances. The exact amount of sales tax will be shown on the sales tax invoice (where provided). This will not affect the total price inclusive of sales tax.

Prices for Products exclude delivery charges unless expressly stated otherwise. Delivery charges vary depending on the Product(s) you order, the delivery address and the delivery method you select; delivery charges are calculated and displayed in your shopping basket depending on your choices and added to your order.

We may update prices at any time. Products we sell may occasionally be mispriced. If this happens then we will not be obliged to supply the Products at the incorrect price or at all. We will (at our discretion) either cancel your order and refund the price you have paid or endeavour to contact you and ask you whether you wish to continue with the order at the correct price. If we are unable to contact you or you do not wish to continue with the order at the correct price, we will cancel your order and refund the price you have paid.

From time to time we may apply promotional prices to Products. These promotional prices will only apply in the context in which the promotion is given and are subject to the terms of that promotion. To take advantage of promotional prices, you must quote the relevant promotion code when you order (where applicable). We may update promotions at any time.

All Products are subject to availability. If you order Products which are not available from stock, we will take reasonable steps to contact you to discuss how you wish to proceed. You will have the option to wait until the Products are available from stock, or cancel your order. If the Products are unlikely to be restocked (or we are unable to contact you), we will cancel your order for those Products and refund the price you have paid for those Products.

Payment

The total cost of your order and/or purchases is the price of the Products and applicable delivery charges.

We must receive payment in advance before your order and/or purchase can be processed, unless we have agreed otherwise in advance in writing.

Payment can be made by most major credit or debit cards, and by other online payment methods when ordering through the website.

If you use a credit/debit card to pay for your order, you must use your credit/debit card or a credit/debit card that you are otherwise authorised to use. All credit/debit card holders are subject to validation checks by third parties and authorisation by the card issuer. If the issuer of the card refuses to authorise payment or any other validation checks return adverse results, we will not accept your order and we will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the refusal. If you use PayPal to pay for your order and the issuer of the card or the payment provider that operates the account that you use to fund or which is linked with your PayPal account refuses to authorise payment, we reserve the right to reject your order and will not be liable for any delay or non-delivery and we are not obliged to inform you of the reason for the rejection.

We are not responsible for the card issuer or bank charging the cardholder as a result of our processing of the credit/debit card payment in accordance with your order.

You are responsible for all orders placed by your authorised employees.

Getting your Products

If you order Products for delivery then the terms that apply to that delivery will depend upon the Product(s) that you order, the delivery address and the delivery method you select. Unless we specifically agree otherwise, we only deliver to the areas indicated in our Delivery Terms. Depending on your location, some Products may only be available in store and some Products may not be available to purchase on our Website.

Delivery Terms

Subject to availability, we will use reasonable endeavours to do so within 30 days of the date of your order. In the case of circumstances beyond our reasonable control we may not be able to deliver the Products within these timescales and we will not be liable for any delay or failure to deliver the Products if the delay or failure is wholly or partly caused by such circumstances.

You must also do all that you reasonably can to enable the delivery to take place. If we are unable to deliver the Products as a result of your action or inaction and need to arrange an alternative delivery date, we reserve the right to charge you a further fee for this.

Delivery will be completed when we deliver the Products to the address you specified in your order.

If you do not receive your Products on the advised delivery date, you must notify us immediately.

Each Product remains our property until you have paid for it in full or we have provided the Product to you (whichever occurs later), whereupon you will own the Product.

Cancellation and returns

Please keep your proof of purchase for anything you buy from us. Although you are not obliged to, doing so will ensure we can help you if you need to bring make a return.

You may cancel your order (or any part of it) and return your Products for any reason before dispatch (where applicable) or within 7 days after the date of delivery by:

• calling us on 0207 052 3983 (lines are open 10am to 3pm weekdays), e-mailing us at shop@houseofpmo.com, or writing to us at 47 York Street, Heywood, OL10 4NN United Kingdom to cancel the order (or part of it) and arrange return; or

You will lose your right to cancel after the expiry of the 7 day period referred to above (this does not affect your rights if there is any problem with the Products).

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

The right to cancel your order set out above is subject to the following exclusions:

• your right of cancellation does not apply to Products which are not suitable for return due to health or hygiene reasons, if you have opened the Product packaging after delivery or collection.

In relation to Products delivered to you, you may need to take delivery of the Products before you can cancel your order if the Products are placed into our delivery process before we receive your notice of cancellation. This does not affect your rights under this clause.

Following cancellation, we will refund you the price paid for the cancelled order (or part of the order cancelled), less any collection or return costs or charges (if any). Where you cancel the entire order, we will also refund the standard delivery charges paid (if any), or an amount equal to those charges if you elect to use a more expensive delivery method. Where you cancel part of an order, we may recalculate any applicable delivery charge and deduct this from the refund. We will pay the refund within 14 days after the day:

• you notified us to cancel your order, where you have not received the Products (and the Products have not been despatched to you); or
• we receive the Products you returned to us, where you are in receipt of the Products; or
• you provide us with a proof of return for the Products, where you have returned the Products but we have not yet received them.

If you paid for your order using a credit/debit card, we will refund you on the credit/debit card used to pay for the order. If you paid for your order using an online payment service (such as PayPal, Apple Pay or Google Pay) , we will refund you on the account or using the online payment method you used to pay for the order, unless we agree otherwise with you.

You must arrange for the return of the Product(s) as soon as possible and in any event not later than 14 days after the day on which you cancel your order, unless we agree that you may dispose of the Products (in which case you must comply with any disposal instructions). Unless the Product(s) is(are) faulty or not as described or purchased and delivered simultaneously while we are in your property, you will be responsible for the cost of returning the Product(s).

You must keep the Product(s) you wish to return in your possession and take reasonable care of the Product(s) at all times while they are in your possession. This means that you must not use the Products (except to the extent reasonably necessary to inspect and examine them).

We reserve the right to make a deduction from the amount of any refund for loss in value of the Products returned where the Products show signs of unreasonable use; for these purposes, unreasonable use includes handling the Products beyond what is necessary to establish the nature, characteristics and functioning of the Products, in particular, if it goes beyond the sort of handling that might reasonably be allowed in a shop. Where you are in possession of the Products (or they have been dispatched to you), we may withhold any refund until we have received the Products or you have supplied proof of return for the Products.

We reserve the right to require proof of identity.

YOUR CONSUMER RIGHTS ARE NOT AFFECTED

Faulty Products

On receipt of the Products you must check they match your order. If there is any problem, or if they are defective or damaged you must notify us as soon as is reasonably possible. Claims may be reduced or rejected if we have not been given an opportunity to put matters right.

In addition to the right to cancel an order as described in clauses above, if there is a problem with your order or the Product(s) you purchase is(are) faulty, we may make good any shortage or non-delivery, or offer a repair, exchange or refund as appropriate in accordance with your consumer rights. Please call us on 0207 052 3983 (lines are open 10am to 3pm weekdays), or e-mail us at shop@houseofpmo.com to arrange.

Liability

If you are acting as a consumer

If you are acting as a consumer (which for these purposes means anyone who acts outside the course of a business, trade or profession) in your ordering and/or purchasing of Products, to the extent not prohibited by law, we accept no liability for any:

• loss which is not foreseeable (loss is foreseeable if it was an obvious consequence of our breach or if it was contemplated by you and us at the time you and we entered into our agreement);
• loss which arises when we are not at fault or in breach of our agreement; and
• business loss (which includes loss of profits, loss of business, contracts, goodwill, business opportunity and other similar losses).

If you are acting as a consumer, you may have certain legal rights regarding claims in respect of losses caused by our negligence or failure to carry out our obligations. Nothing in our agreement is intended to limit your legal rights as a consumer. For further information about your legal rights you can contact your local authority Trading Standards Department or Citizens Advice Bureau.

If you are acting as a business customer

If you are acting in the course of a business, trade or profession in your ordering and/or purchasing of Products (a business customer), we shall have no liability to compensate you (whether in contract, tort (including negligence), breach of statutory duty or otherwise), other than any refund we make under our agreement or otherwise at our discretion.

Without prejudice to clause above, if you are acting as a business customer in your ordering and/or purchasing of Products, we accept no liability (whether arising in contract, tort (including negligence), for breach of statutory duty or otherwise) for any of the following losses:

• loss of profits, revenue, sales, income, or business;
• loss of savings;
• loss of use or production;
• loss of goodwill;
• business interruption;
• for faulty goods, remedial costs if the Products are damaged or defective;
• damage to property or possessions through use or misuse of the Products;
• loss caused by delay or other late performance; and
• indirect or consequential losses.

If you are acting as a business customer in your ordering and/or purchasing of Products, you acknowledge and agree that all our obligations to you are set out in our agreement.

If you are acting as a business customer in your ordering and/or purchasing of Products, except as set out in our agreement, all other terms, warranties, representations and conditions implied by statute, common law or otherwise (including fitness for purpose) are excluded to the fullest extent permitted by law.

Nothing in our agreement limits or excludes our liability for fraud or fraudulent misrepresentation, death or personal injury caused by our negligence or for any other liability which cannot be limited or excluded by law.

Our rights to cancel

We may cancel our agreement by notice in writing to you if you are in breach of our agreement, you become unable to pay your debts when they fall due or proceedings are or are reasonably likely to be commenced by or against you alleging bankruptcy or insolvency or an administrator, receiver or administrative receiver is appointed or is reasonably likely to be appointed over all or part of your undertaking and assets. Upon cancellation, any money due to us in respect of our agreement which has been cancelled shall become immediately due and payable and we shall be under no further obligation to supply Products to you, provided that where you have paid for Products in advance of our cancellation of our agreement, we shall, at our discretion, supply those Products to you or cancel the supply of those Products and refund you the price paid for those Products.

Events beyond our control

We shall have no liability to you for any failure or delay in supply or delivery, nor if performance of any of our obligations is prevented or restricted, nor for any damage or defect to Products supplied or delivered under our agreement, in each case that is caused by any event or circumstance beyond our reasonable control (including, without limitation, the following to the extent these are outside our reasonable control: accidents, extreme weather conditions, fire, explosion, flood, storm, earthquake, natural disaster, failure of telecommunications networks, inability to use transport networks, acts of God, terrorist attack, war, civil commotion, riots, strikes, lockouts and other industrial disputes, acts or restraints of Government, and imposition of restrictions on imports or exports).

Your information

In the course of our dealings with you we will collect and process personal information about you, including to administer and process your order, and to provide the Products. Further information on the manner in which we process personal information is set out in our Privacy Policy.

Calls to us may be monitored and/or recorded for quality control and training purposes.

Complaints

If you make a complaint, we will endeavour to keep you informed either by telephone or email at each stage of the complaints handling process and will endeavour to fully resolve your complaint as soon as possible.

Contacting us and you

If you have any questions, complaints or concerns with respect to your order or these Terms, please contact us as follows:

• by telephone on 0207 052 3983 (lines are open 10am to 3pm weekdays)
• by email at shop@houseofpmo.com
• by post to 47 York Street, Heywood, OL10 4NN United Kingdom

Any formal legal notices should be sent to House of PMO Limited, 47 York Street, Heywood, OL10 4NN United Kingdom, marked for the attention of the Company Secretary.

If we have to contact you or give you notice in writing, we will do so by email to the address you provide to us in your order or we otherwise hold for you.

Governing law and venue for disputes

You and we agree that our agreement is governed by the law of England and Wales and that any dispute between you and us arising out of or in connection with our agreement (including non-contractual disputes or claims) will only be dealt with by the courts of England and Wales.

Other important terms

If any provision of our agreement (including any provision in which we exclude or limit our liability to you) is found to be invalid or unenforceable in whole or in part, the validity of the other provisions of our agreement and the remainder of the provision in question shall not be affected.

No person other than you and us shall have any rights to enforce our agreement, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.

If we fail to insist that you perform any of your obligations under our agreement, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

You may not assign or transfer your rights or obligations under our agreement, unless we agree in writing.

We may update, vary and amend these Terms from time to time without prior notice. Each time you order or otherwise purchase a Product from us, the Terms in force at that time will apply. Please check on our Website to ensure that you understand which Terms apply.

Updated April 2021

These terms set out the basis on which House of PMO Limited, registered in England and Wales with company number 6528871, with its registered office at Penhurst House, 352 – 356 Battersea Park Road, London SW11 3BY and whose VAT registration number is GB 124 1551 51 offer Corporate membership to you.

Words used in these Terms

In these Terms, when we say:

• you or your, we mean you, the customer who has a membership.
• we, us or our, we mean the House of PMO Limited from whom you have procured the membership(s).
• Privacy Policy, we mean our privacy policy.
• Terms, we mean these terms and conditions; and
• Website, we mean the website https://www.houseofpmo.com .

General and Payments:

• Payment of the annual subscription is taken as confirmation of the acceptance of these terms.
• Corporate membership is detailed on https://houseofpmo.com/corporate-membership/
• House of PMO Limited reserves the right to refuse any application for corporate membership and may unilaterally withdraw an individual corporate membership.
• Payment of the annual subscription entitles the corporate member any entitlements associated with that status and as published by the House of PMO Limited from time to time for one calendar year.
• If a corporate member decides to end its membership during the year no refund will be made for the remaining annual period.
• House of PMO Limited may lapse any applicable access and entitlements to a Corporate member if subscription renewals are not paid within a 14 day period of the agreed settlement terms.

Named Individuals:

• Corporate Membership will include an agreed number of named users (minimum 10) who shall have access to House of PMO website and member benefits.
• A list of named individuals associated to the Corporate member shall be agreed annually.
• Named individuals shall be subject to the House of PMO Individual Membership Terms
• Additional named users can be purchased by contacting us.

Comaea for Individuals:

• Named individuals associated to the Corporate member shall be granted access to the PMO Competency Framework on the Comaea platform.
• Named individuals will be required to follow the prescribed sign up process to make use of this benefit.
• Named individuals will be bound by the Comaea Terms of Use and the Privacy Policy.

Comaea for Corporate Member:

• PMO Competency Framework on the Comaea platform will be available to corporate member who purchases add on service to link named individuals within a company structure.
• Named individuals will be invited (new) or linked (existing) within the agreed organisational structure for the purpose of group reporting and administration.
• All users will be bound by the Comaea Terms of Use and the Privacy Policy.

Competency Framework in PDF Format:

• Corporate members who have a current annual subscription to the House of PMO will be entitled to a watermarked pdf copy of the House of PMO Competence Framework (the PMO Competence Framework).
• Once requested and issued, the PMO Competence Framework may only be used by the corporate member in accordance with these terms and conditions.
• In consideration of the corporate member annual subscription, House of PMO grants a limited licence to corporate member to use the PMO Competence Framework on a non-exclusive basis for the period it maintains its subscription.
• Corporate member agrees to store the copy of the PMO Competence Framework in a secure manner.
• Corporate member agrees it shall not copy (electronically or print) nor distribute the pdf copy of the PMO Competence Framework to individuals employed or engaged under contract by the corporate member or by a corporate body in the same group as the corporate member, or to any third party.
• The Corporate member agrees that the sole purpose of permitting authorised users to use the pdf copy of the PMO Competence Framework is for the purposes of creation and distribution of an in-house Competence Framework tool derived from the PMO Competence Framework and for use by employees of their organisation.
• The corporate member will not knowingly give access to parts of the PMO Competence Framework that are not in the public domain to any person, firm, company, organisation or other entity which is not an authorised User.
• The corporate member shall so far as reasonably practical ensure that each and every part of the PMO Competence Framework used by the corporate member shall be clearly identified as being an extract of the PMO Competence Framework and shall include the copyright notice which appears on the PMO Competence Framework and clearly include House of PMO as the original source
• House of PMO may at any time update the PMO Competence Framework or withdraw any item or part of an item from it or withdraw the whole of the PMO Competence Framework.
• All rights in the PMO Competence Framework not expressly granted by these terms and conditions are reserved to House of PMO.
• If the corporate member shall cease to be a corporate member of House of PMO the corporate member shall cease to use the parts of the PMO Competence Framework that are not in the public domain.
• The corporate member shall not, without a Consulting Membership of House of PMO (requires prior payment of an additional fee) use any part of the PMO Competence Framework in a product or service where such product or service is intended for use by any person other than the corporate member.
• The corporate member shall not without a Consulting Membership of House of PMO (requires prior payment of an additional fee) use any part of the PMO Competence Framework for the purposes of monetary reward by means of the sale, resale, loan, transfer, hire or other form of exploitation including, without limitation, fee-for-service or other systematic supply.
• The corporate member shall not, and will procure that no user shall, loan, publish, adapt, reverse engineer, disassemble, make corrections to or otherwise exploit, modify, create derivative works or combine with any other material the whole or any part of the PMO Competence Framework except to the extent necessary to use the Competence Framework for the purposes described above.

Intellectual Property:

• The corporate member shall take reasonable steps to safeguard any House of PMO intellectual property.
• The corporate member shall comply with House of PMO’s requirements regarding presentation of House of PMO’s brand and trade marks.
• The corporate member shall promptly notify House of PMO of any actual, threatened or suspected infringement of any intellectual property of House of PMO which comes to the corporate member’s notice.

Confidentiality

• Information that is not in the public domain and is used in connection with or relates to the business, customers, financial or other affairs of House of PMO or of another corporate member of House of PMO of which the corporate member becomes aware as a result of its membership is Confidential Information. The corporate member shall at all times during the period of its membership of House of PMO and thereafter use its reasonable endeavours to keep all Confidential Information confidential and accordingly shall not disclose any Confidential Information to any other person, save that this requirement shall not apply to Confidential Information:
  • Which is or becomes public knowledge (otherwise than by breach of this term)
  • Which was in the possession of the corporate member, without restriction as to its disclosure, before receiving it from House of PMO or the other corporate member (as the case may be)
  • Which is received from a third party who lawfully acquired it and who is under no obligation regarding its disclosure
  • Is independently developed without access to the Confidential Information, or
  • Which must be disclosed pursuant to a statutory, legal or parliamentary obligation placed upon the party making the disclosure, including any requirements under the Freedom of Information Act 2000.

Last Updated May 2021

These terms set out the basis on which House of PMO Limited, registered in England and Wales with company number 6528871, with its registered office at Penhurst House, 352 – 356 Battersea Park Road, London SW11 3BY and whose VAT registration number is GB 124 1551 51 offer Consulting membership to you.

Words used in these Terms

In these Terms, when we say:

• you or your, we mean you, the customer who has a membership.
• we, us or our, we mean the House of PMO Limited from whom you have procured the membership(s).
• Privacy Policy, we mean our privacy policy.
• Terms, we mean these terms and conditions; and
• Website, we mean the website https://www.houseofpmo.com .

General and Payments:

• Payment of the annual subscription is taken as confirmation of the acceptance of these terms.
• Consulting membership is detailed on https://houseofpmo.com/consulting-membership/
• House of PMO Limited reserves the right to refuse any application for consulting membership and may unilaterally withdraw an individual consulting membership.
• Payment of the annual subscription entitles the consulting member any entitlements associated with that status and as published by the House of PMO Limited from time to time for a calendar year.
• If a consulting member decides to end its membership during the year no refund will be made for the remaining annual period.
• House of PMO Limited may lapse any applicable access and entitlements to a Consulting member if subscription renewals are not paid within a 14 day period of the agreed settlement terms.

Named Individuals:

• Consulting Membership will include an agreed number of named users who shall have access to House of PMO website and member benefits.
• A list of named individuals associated to the Consulting member shall be agreed annually.
• Additional named users can be purchased by contacting us.
• Named individuals shall be subject to the House of PMO Individual Membership Terms

Comaea for Individuals:

• Named individuals associated to the Consulting member shall be granted access to the PMO Competency Framework on the Comaea platform.
• Named individuals will be required to follow the prescribed sign up process to make use of this benefit.
• Named individuals will be bound by the Comaea Terms of Use and the Privacy Policy.

Comaea for Consulting Member:

• PMO Competency Framework on the Comaea platform will be available to consulting member who purchases add on service to link named individuals within a closed structure.
• Named individuals will be invited (new) or linked (existing) within the agreed organisational structure for the purpose of group reporting and administration.
• All users will be bound by the Comaea Terms of Use and the Privacy Policy.

Competency Framework in PDF Format:

• Consulting members who have a current annual subscription to the House of PMO will be entitled to a watermarked pdf copy of the House of PMO Competence Framework (the PMO Competence Framework).
• Once requested and issued, the PMO Competence Framework may only be used by the consulting member in accordance with these terms and conditions.
• Consulting member agrees to store the copy of the PMO Competence Framework in a secure manner.
• Consulting member agrees it shall not copy (electronically or print) nor distribute the pdf copy of the PMO Competence Framework to any third party.
• In consideration of the consulting member annual subscription, House of PMO grants a limited licence to consulting member to use the PMO Competence Framework on a non-exclusive basis for the period it maintains its subscription for commercial gain in a product or service.
• The Consulting member agrees that the sole purpose of use of the pdf copy of the PMO Competence Framework is for the purposes of creation and distribution of a Competence Framework tool derived from the PMO Competence Framework contents.
• The consulting member will not knowingly give access to parts of the PMO Competence Framework that are not in the public domain to any person, firm, company, organisation or other entity which is not a member of the House of PMO.
• The consulting member shall so far as reasonably practical ensure that each and every part of the PMO Competence Framework used by the consulting member shall be clearly identified as being an extract of the PMO Competence Framework and shall include the copyright notice which appears on the PMO Competence Framework and clearly include House of PMO as the original source
• House of PMO may at any time update the PMO Competence Framework or withdraw any item or part of an item from it or withdraw the whole of the PMO Competence Framework.
• All rights in the PMO Competence Framework not expressly granted by these terms and conditions are reserved to House of PMO.
• If the consulting member shall cease to be a consulting member of House of PMO the consulting member shall return the pdf copy and destroy all products which use the parts of the PMO Competence Framework that are not in the public domain. Products developed shall be withdrawn from sale.
• The consulting member shall not, and will procure that no user shall, loan, publish, adapt, reverse engineer, disassemble, make corrections to or otherwise exploit, modify, create derivative works or combine with any other material the whole or any part of the PMO Competence Framework except to the extent necessary to use the Competence Framework for the purposes described above.

Intellectual Property:

• The consulting member shall take reasonable steps to safeguard any House of PMO intellectual property.
• The consulting member shall comply with House of PMO’s requirements regarding presentation of House of PMO’s copyright notices, brand and trade marks.
• The consulting member shall promptly notify House of PMO of any actual, threatened or suspected infringement of any intellectual property of House of PMO which comes to the consulting member’s notice.

Confidentiality

• Information that is not in the public domain and is used in connection with or relates to the business, customers, financial or other affairs of House of PMO or of another consulting member of House of PMO of which the consulting member becomes aware as a result of its membership is Confidential Information. The consulting member shall at all times during the period of its membership of House of PMO and thereafter use its reasonable endeavours to keep all Confidential Information confidential and accordingly shall not disclose any Confidential Information to any other person, save that this requirement shall not apply to Confidential Information:
  • Which is or becomes public knowledge (otherwise than by breach of this term)
  • Which was in the possession of the consulting member, without restriction as to its disclosure, before receiving it from House of PMO or the other consulting member (as the case may be)
  • Which is received from a third party who lawfully acquired it and who is under no obligation regarding its disclosure
  • Is independently developed without access to the Confidential Information, or
  • Which must be disclosed pursuant to a statutory, legal or parliamentary obligation placed upon the party making the disclosure, including any requirements under the Freedom of Information Act 2000.

Last Updated May 2021

These terms set out the basis on which House of PMO Limited, registered in England and Wales with company number 6528871, with its registered office at Penhurst House, 352 – 356 Battersea Park Road, London SW11 3BY and whose VAT registration number is GB 124 1551 51 offer the use of the PMO Competency Framework on the Comaea platform to you.

Words used in these Terms

In these Terms, when we say:

• you or your, we mean you, the person requesting a Comaea logon.
• we, us or our, we mean the House of PMO Limited from whom you request a Comaea Logon.
• Privacy Policy, we mean our privacy policy.
• Terms, we mean these terms and conditions of use; and

General:

• Requesting and activating a logon to the PMO Competency Framework on the Comaea platform is taken as confirmation of the acceptance of these terms.

License to Access:

• Your access to the PMO Competency Framework on the Comaea platform is dependent on you having a current, fully paid membership of House of PMO.
• Subject to payment of membership fees, you will have a non-exclusive, limited, personal license to utilise the PMO Competency Framework on the Comaea platform. The platform is provided “as is” and House of PMO disclaims all warranties with regards to the platform.
• House of PMO Limited reserves the right to refuse any request for a logon to the PMO Competency Framework on the Comaea platform and may unilaterally withdraw an individual’s access.

Ownership:

• None of the PMO Competency Framework on the Comaea platform is being sold to you. All ownership, intellectual property, and other rights and interests are retained by the relevant owners.

Data Privacy & GDPR:

• The PMO Competency Framework on the Comaea platform will be hosted in the UK on an AWS platform by Comaea UK Limited.
• Your personal data will be managed as per our Privacy Policy.
• Where your profile in Comaea is linked to an organisation structure you agree that data created and stored within Comaea may be shared with relevant members of that organisation.
• Old and archived profiles may be anonymized and retained in the data set for ongoing analysis of profiles, trends etc.

Support and Maintenance:

• For assistance in using the PMO Competency Framework on the Comaea platform please access the help files provided.
• Suspected errors or malfunctions in the PMO Competency Framework on the Comaea platform should be reported to comaea@houseofpmo.com

Data and Backup:

• We shall require Comaea UK Limited to follow its archiving procedures for user data as set out in their Back-Up Policy. In the event of any loss or damage to user data, Comaea UK Limited shall use reasonable commercial endeavours to restore the lost or damaged data from the latest back-up of such data maintained by Comaea UK Limited in accordance with the archiving procedure described in Comaea’s Back-Up Policy. Neither House of PMO or Comaea UK Limited shall be responsible for any loss, destruction, alteration or disclosure of data caused by any third party (except those third parties sub-contracted by Comaea to perform services).

Service Levels:

• Target availability for the PMO Competency Framework on the Comaea platform is 99.9% during any given calendar month.

Liabilities:

• To the fullest extent permitted by applicable law, in no event shall House of PMO be liable to you for any direct, indirect, incidental, special, punitive or consequential damages whatsoever resulting from (i) any use of the PMO Competency Framework on the Comaea platform (ii) errors, mistakes or inaccuracies of content (iii) any unauthorised access to or use of the platform and/or any personal information stored therein (iv) any interruption to, or cessation of the service (v) any loss of your data or content from the site (vi) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of the site (vii) the disclosure of information pursuant to these terms of use or our privacy policy. Despite the above, our total liability to you for any cause of action you take against us will at all times be limited to no more than fifty pounds (£50.00).

Data:

• We shall own all rights, title and interest in and to all of the data inputted by authorised users that is not personal data.

Last Updated May 2021

1. Eligibility: This competition is open to anyone aged 18 years or over, except employees of the organizing company and their close relatives and anyone otherwise connected with the organization or judging of the competition.
2. How to Enter:
• Participants must complete a short survey and submit their name and email address to enter the prize draw.
• Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.
• You can enter without completing the survey on the website by sending your name, job title, employer name, e-mail and postal address to Census Draw. 47 York Street, Heywood, Greater Manchester. OL10 4NN
• Entries will only be accepted through the specified platform or method announced with the survey.
3. Competition Period:
• The competition opens on 26th February 2024 and closes on 12th April 2024 at 11:59 PM GMT.
• Entries submitted before or after this period will not be eligible for the draw.
4. Prize Draws:
• There will be four prize draws taking place on the following dates: 4th March 2024, 15th March 2024, 28th March 2024, and 12th April 2024.
• Entries must be received before each draw date to be eligible for that draw. Entries received after a draw date will be eligible for all subsequent draws in the series.
• If you are a winner, the promoter may request you to participate in any publicity or promotion organised by the Promoter including promotional photographs.
• The promoter is House of PMO Limited of Penhurst House, 352 – 356 Battersea Park Road, London SW11 3BY.
• Details of the winner will be posted on the website www.houseofpmo.com.
5. Prizes:
• The prize for each draw will be one ticket to the PMO Conference London 2024 on the 19^th June 2024.
• Prizes are as stated and no cash or other alternatives will be offered. The prizes are not transferable.
6. Winner Selection and Notification:
• Winners will be chosen at random from all eligible entries received by the draw date.
• Winners will be notified by email on the day of the draw. If the winner cannot be contacted or does not claim the prize within 7 days of notification, we reserve the right to withdraw the prize offer and pick a replacement winner.
7. Data Protection and Privacy:
• By entering this competition, participants agree to the use of their name and email address for the purpose of managing this competition, including entry administration, winner notification, and prize delivery.
• All personal information will be subject to our privacy policy and will not be disclosed to a third party without the entrant’s prior consent.
• This competition is in no way sponsored, endorsed, administered by, or associated with any social media platform on which it may be promoted (e.g., Facebook, Instagram, Twitter). You are providing your information to the organizer of this competition and not to any social media platform.
8. Competition Changes and Cancellation:
• The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control.
9. Liability:
• The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party.
• No responsibility can be accepted for entries not received for whatever reason.
10. Agreement to Rules:
• By participating, the participant agrees to be fully unconditionally bound by these rules, and you represent and warrant that you meet the eligibility requirements. In addition, you agree to accept the decisions of the promoter as final and binding as it relates to the content of this competition.
• In the event of any dispute regarding the rules, the conduct, results and any other matters relating to this prize draw, the decision of the promoter shall be final and no correspondence or discussion shall be entered into.
11. Governing Law:
• These rules will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England.